FICPI Webinar // LEAN management applied to service
Date: 03rd June 2020
Organiser Email: email@example.com
Online Registration: https://zoom.us/webinar/register/WN_k8wiqtlbT0WrRaiaZab8rA
Join us at 1PM (Central European Time) / 12PM UK on Weds 3 June 2020 for a live webinar, part of a series in FICPI’s resource bank designed to help members manage their practice as we face this global pandemic together.
This session is open all interested parties, whether or not FICPI members. Please share the details of this webinar with your friends and colleagues.
Lean Management applied to service: How to transform forced adaptation to telework into an opportunity for improvement?
We’ve invited speakers Paul Gette, Partner at OPERAE, a well-known specialist of lean management in the services industry and Delphine Roche, Transformation & IT Director at BNP Paribas Leasing Solutions.
The webinar will be moderated by FICPI-FR President Marc Levieils of REGIMBEAU.
The session will cover:
- The digitisation of intellectual property management, both within the IP firms themselves and with regard to exchanges between firms (as organised for example by the EDI project on the basis of standards NF 50-276) reveals the hidden transaction costs of these operations and the possible optimisation of all these processes.
- Lean management applied to service provide interesting methods and solutions to rethink our workflows and meet this challenge.
- These issues are also much more sensitive in the context of the massive telework organization that all professionals are forced to adopt in the current lockdown situations. Lean management could be a useful source of inspiration to help us transform this forced adaptation into an opportunity for improvement.
There will be the opportunity to ask questions throughout this interactive session which will be tackled at the end of the session.