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Session 4: Firm management -

How to best work with 

international counsel

Dr. MaryAnne Armstrong, BSKB (US)
Doug Deeth, DWW (CA)

Conflicts

•

Legal Obligations

•

Ethical Obligations

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Practical Obligations

•

Local Rules

•

FICPI Code of Conduct

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Expectations

Sending work:

• What do you expect of your associates when you send work to them?
• What do your associates expect from you when you send work to them?

Receiving Work:

• What do your associates expect from you when they send work to you?
• What do you expect from your associates when they send work to you?

Communicating / Understanding Expectations

• Engagement letters 
• Standard Terms and Conditions
• Standards imposed by local professional bodies or organizations

Complying with the Rules

•

Local codes of professional conduct

•

Standards imposed by IP offices, such as the USPTO

•

FICPI Code of Conduct

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Who is your client?

•

Your associate?

•

The applicant? 

•

Both? 

•

Confidentiality of communications

• E.g. communications from associate about the client
• Communications from you to an associate about the client

Know Your Client Obligations

•

May require you to know much more about the applicant than 

previously

•

E.g. Law Society of Ontario Rules

•

How do you gather that information without annoying your 

associate?

•

Can there be a standard disclosure requirement that FICPI 

should adopt for instructing foreign associates?

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What do your Foreign Associates Really Want?

What do you need to do that your competitors are not doing?

•

Low fees

•

Prompt responses 

•

How proactive are you in dealing with prosecution?

• Detailed explanation of office actions or just forward with a note about the due 

date?

• Does your associate need a detailed review of the prior art?

Corporate Clients vs. Foreign Associates

•

Do you deal with in-house attorneys differently than you deal 

with foreign associates

•

How do you deal with corporate docketing and billing 

requirements

• Billing formats
• Disbursements
• Timing of accounts
• What are the main problems 

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Tariffs, Fees and Discounts

•

Publishing and explaining tariffs

•

Setting Fees and staying competitive

• How much emphasis is placed on fees
• How much of what we do is really a commodity?

•

Dealing with discounts

• How to say no
• How to handle discounts for some and not for others

•

Price quotes and staying compliant

Liability Issues

•

Who is responsible for errors, failures to pay, etc.?

•

Does your insurance cover you?

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Collecting Your Fees

•

Advance Payment

• Feasible or offensive?

•

Discounts for Prompt Payment

•

When to say “Enough”?

Jessica Richard

Senior President, Federal Public Policy, 
Recording Industry Association of America 
(RIAA), Washington, DC, US

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Thank you to our sponsors!

FICPI ABC MEETING 

| NASHVILLE | JUNE 2026

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