Celebrating hosting 45 episodes of FICPI Focus 45, long-time FICPI 45 host, Louis-Pierre Gravelle, was in in conversation with our new Eastern timezone host, Ronelle Geldenhuys.
They looked at the human connection in professional services, and why relationships (not just technical excellence) are often the difference between good work and great work.
They unpacked the practical value of building strong client relationships, why different clients need different connection styles, and how human connection benefits us all.